Credit Cards
We accept all major Visa and Mastercard credit cards and debit cards, online through our secure payment gateway..
Debit Cards
PayD allows you to make payment with your debit card. Buyers enter their debit card and mobile phone number and then authenticate the transaction on their phone. The system works with devices on the Vodacom or MTN network and with debit cards issued by Absa, Nedbank and Standard Bank
EFT
You have 2 options with EFT (Electronic Funds Transfer) We can also accept a Direct EFT payment via our payment portal. When choosing this option you will be taken to your secure banking website where you can transact safely and securely. To do this select the PayFast option and then select Instant EFT (read more about this payment option here). Alternatively you can select the EFT payment option when checking out. We will then send you an invoice and you have 24 hours to pay your order before it is cancelled. Please note that we will only ship the order once payment reflects in our account (2 to 3 days)
Other payment options
Other payment options
Through the PayFast gateway you can also pay via Paypal, Ukash, MiMoney or Wallet (Read more about these options here)
COD
We also offer a COD (Cash on Delivery) option: We are in JHB, so this option is only for customers in the JHB area. We will personally deliver the product to your door and you can pay Cash on delivery. This is strictly Cash ( notes ) on delivery, for credit cards please order from the site.
This service costs an extra R300 per order ( not per item )
Deliveries will only take place on weekdays during office hours.
For insurance reasons we do not allow collections.
If you would like to order by COD, please send us an email info@cctvlink.co.za
Shipping Options
Flat Rate
- We offer a flat rate for shipping anywhere in South Africa for all orders under R2000.
Free shipping
- We offer FREE shipping to anywhere in South Africa for all orders over R2000.
International
- We are able to ship our products to most countries outside South Africa. Please contact us for more information.
Frequently Asked Questions
How secure is my payment?
We ensure your payment security by using PayFast, one of the leading online payment gateways in South Africa. PayFast is committed to keeping you and your information secure. They have a multitude of checks in place to protect both buyers and sellers from fraudulent transactions.
- They use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this, the highest, level of encryption currently available.
- 3D Secure is in place for all credit card transactions.
- All sensitive info is encrypted within their own database.
- They run penetration testing on their system on a weekly basis to look for vulnerabilities. They are only required to do it once every three months, but they run it every week.
What is your refund policy?
If you are not happy with your purchase made you may return the products within 30 days with its original packaging for a refund. The products must be free of any damage or scratches.
Please note that there is a 10% handling fee which will be deducted from the price. Shipping costs are for your account when returning the products.
Our goal has always been to create happy, satisfied customers. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay unhappy.
How do you send the products
Orders from R1 - R1999 will be shipped by courier at a flat rate of R95. Orders for more than R2000 will be shipped FREE by courier directly to your door.
We ship anywhere in South Africa
If you are not in SA please send us an email and we will quote on international shipping
Every item we ship is fully insured, if it gets lost or damaged we will send you a replacement.
Once you have placed your order and paid it takes us 2-4 working days to pack and prepare your order, it is then shipped and the tracking details will be sent to you by email. Courier orders take 2-5 working days once shipped.
What is your guarantee?
Our products carry a 12 month guarantee. It is up to the client to send (and pay for the courier costs) us the faulty goods. we will test the products and if faulty, repair or replace it and send the product back to the client within the borders of South Africa. CCTVLINK will pay for the couriers to return the product to the client within the borders of South Africa. If the product was found to be not faulty, the client will pay for the courier costs back to the client.
Don't Be Shy
If we didn't answer all of your questions, feel free to drop us a line anytime.